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Frequently Asked
Questions
Find answers to the most common questions about our platform and services.
Getting Started
How do I create an account?
Can I disconnect or remove a strategy that I have connected?
Is there a free trial available?
How do I connect my Exchange APIs?
What information do I need to provide to get started?
How long does it take to set up the trading bot?
Trading & Technical
Which exchanges are supported?
What trading pairs can I trade?
How many strategies can I connect?
Can I customize the trading strategies?
Is my data and API connection secure?
Billing & Support
What is the minimum investment to start trading?
What payment methods do you accept?
How does billing work?
Can I upgrade or downgrade my plan?
Do you offer refunds?
How do I contact customer support?
