MercuryAlgo Support Desk
How can we help?
Send us a detailed note and we will route it to the right specialist. Typical response time is under 2 hours during business days.
Send us the details
Compose your support email
We will prefill an email to support@mercuryalgo.com with your inputs below.
Important
Do not change your User ID or email. These are auto-filled from your account. If they are missing or edited, we may be unable to locate your issue.
Fastest way to reach us
Email support@mercuryalgo.com
Tell us if it is billing, technical, security, or a general enquiry. The more detail you share, the faster we can help.
- • Response target: under 2 business hours
- • Priority handling for outages and security
- • Follow-up with case IDs for continuity
Status & trust
We keep you updated
We triage every request, assign a specialist, and reply with next steps. If your issue is urgent, mention it in your description.
Availability
24/7 email